LJ
Landall J
1 reviews | Active since Jun 2025
19 Jan 2026, 14:17
Postbank is Uncontactable
I have been trying to get hold of the bank for almost over a week now. Multiple calls made, call centre keep you on hold and then drop the call after a while. Been holding the line again today, 19 January for almost an hour, line drops every time after a while. Called both numbers ***. Email sent twice to the enquiry email last week and today.
This is absolutely ridiculous. We need assistance for a client who holds a bank account with Postbank.
Do not know how to resolve this.
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Postbank SOC Limited's replyOfficial
21 Jan 2026, 08:51 Hi Landall,Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience you’ve experienced. Please be assured that your query has been escalated to the relevant team for urgent attention. A consultant will contact you within the next 48 hours to assist further and work towards a resolution.
We appreciate your patience and the opportunity to address your concerns.^Postbank
We appreciate your patience and the opportunity to address your concerns.^Postbank
Postbank SOC Limited's reply21 Jan 2026, 08:51
Official
Hi Landall,Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience you’ve experienced. Please be assured that your query has been escalated to the relevant team for urgent attention. A consultant will contact you within the next 48 hours to assist further and work towards a resolution.
We appreciate your patience and the opportunity to address your concerns.^Postbank
We appreciate your patience and the opportunity to address your concerns.^Postbank