Incompetence

Dear Hello Peter

I'm writing to express my disappointment with the service I received from Postbank. On 04 September 2025, at 08:10am, my card was withheld at the ATM. Despite visiting the branch, I didn't receive assistance, and staff said it was "waiting for authorization."

When I called customer service, I spoke with Supervisor Pakiso Mabandla after waiting over 20 minutes.

Thank you for your attention to this matter. I look forward to hearing from you soon