Incorrect delivery

<p>I placed an order with Posh Baby boutique and receive confirmation it will be delivered within 48 hours. Upon delivery i noticed the product was not what i ordered and paid for bearing in mind I did not see the need to look at alternatives as they are advertised as a reputable online store.. The item delivered was less and the quality inferior. i immediately send an e-mail to notify them of the mistake to be told that they were rushed and an assistant was asked to make up the order. I don't understand how them having to rush has any bearing on being able to READ to what was ordered. The response on the e-mail was very cold and inconsiderate. The fact that they have no telephonic contact detaiils listed is a bit ***** as well. My question is if they can mess up on an order worth R588.00 locally what about the thousands of rands for item listed on their website as imported.</p> <p> </p>