Porsche Pretoria Salesmen are *****

The worst experience I've ever had. I ordered the car in November and was helped by a gentleman called Nando at Porsche Pretoria, who promised to give me feedback on a continuous basis on the date of delivery. What I found amusing about this gentleman is whenever he required documentation and deposit to be paid, he was at his best but when the time came to fulfil his promises he always fell short.

We communicated on WhatsApp and on several occasions, my WhatsApps would be read and not responded to for over a week until I come back again to him to ask for feedback. I then decided that the best way would be for him and I to use standard business communication like email and telephone to avoid non-communication from his side. So, I blocked Nando on the 14th January 2021 from my Whatsapp.

The car finally arrived on the 20th Jan, and I was called by his manager for collection. I was promised that I will be contacted when registration documentations of the car arrive. On the 17th of Feb, I called to follow-up on the documentation as the permit had expired 7 days ago. I was informed that Nando sent me a WhatsApp text stating that I owed my other vehicle and that the new vehicle could not be registered. Nando claimed that he sent me a Whatsapp text which I read on the 4th of Feb to inform me about the issue which is a total LIE because he is blocked from sending me texts on WhatsApp (I have my WhatsApp to prove that all this is true, the last text I received from Nando was on the 14th of Jan when I told him that I was unhappy with the service I received from him).

I have never received such bad service with a team of professional *****. He could not explain to me why no one bothered to check or follow-up about the registration issue, instead I had to call 2 weeks later in order to be informed about the problem. Nando and his manager, Jan stick up for each other. I feel racially profiled and taken advantage of. This purchase made me feel like I bought a car from a business who has no sense of regard for my business. It is the 23rd of Feb and I am stuck with a new car with an expired license registration, I can't enjoy this new purchase because it is now deemed ******* on the roads. What bad customer service.