AN
Andile N
1 reviews | Active since Jul 2024
21 Jul 2024, 11:46
Macan Noisy Brakes
I am appalled by the lack of accountability and professionalism I have encountered with my Porsche Macan's persistent brake issue. Having spent a considerable amount of money on this luxury vehicle, I expected a superior-quality product and seamless service. However, the brake issue has been an ongoing source of frustration and disappointment. I am incredibly disappointed. The Lynwood Centre's repeated failure to resolve this issue clearly violates the standards Porsche promises and what I expect as a customer, particularly concerning craftsmanship and customer service.
Helpful (0)
Replies (2)0
Replies (2)Porsche Centre South Africa's replyOfficial
23 Jul 2024, 09:09Dear Andile, thank you for taking the time to share your experience with us. Please know that we take your feedback seriously and are committed to resolving this matter promptly. Our Service Manager will be in contact with you soonest to arrange for your Macan to come in for an inspection on the brake system.
Porsche Centre South Africa's reply23 Jul 2024, 09:09
Official
Dear Andile, thank you for taking the time to share your experience with us. Please know that we take your feedback seriously and are committed to resolving this matter promptly. Our Service Manager will be in contact with you soonest to arrange for your Macan to come in for an inspection on the brake system.
AN
Andile N's updateReviewer Update
02 Aug 2024, 12:19Good day,
I still have not received a call from your Service Manager.
Regards,
I still have not received a call from your Service Manager.
Regards,
AN
Andile N's update02 Aug 2024, 12:19
Reviewer Update
Good day,
I still have not received a call from your Service Manager.
Regards,
I still have not received a call from your Service Manager.
Regards,
