AH
Andrew H

1 reviews | Active since May 2022

15 Aug 2024, 19:58

Execellent and Quick fix on an issue on my car

Again, I would love to give Porsche Centre JHB 5 stars for their excellent service and customer experience. I had a small part on my car break on the windscreen visor and was not a major thing to me. But I took it to Porsche and they said they would have to get that part from Germany and it would take them about a month. 15 days later I got a call from the parts to say they had the part and without booking my car in I just went to them to see if they could fix it quickly while I was there having a coffee. The Customer Servive person said not a problem and within 10 minutes he was back with my keys and the new part had been fitted and they were happy to help even though Ihad not even officially contacted the Service Department to book my vehicle to have it fixed. Thanks for a great experiece from the Parts and Service departments!

0
Replies (1)
Porsche Centre South Africa
Porsche Centre South Africa's reply16 Aug 2024, 09:11
Official
Dear Andrew, thank you for sharing your experience with us! We always strive to make our customers' experiences as convenient and enjoyable as possible. We look forward to serving you again in the future.