PoolRIGHT is so WRONG

I had a pool filter fitted by Poolright in May 2015 and had repeatedly phoned in to have the installation checked for leakage. <br> I called many times including e-mails over a six week period and had no response<br> According to them, a job card was made out, in the first week of October, but was found in the completion bin. Eventually another appointment was made on Friday 13th November. Again no pitch or call. I again forwarded an e-mail on Saterday 14th November to their management. I received an arrogant phone call from the owner of Poolright, Mr. Samsodien who insisted that they were trying to contact me and that I have not responded which is totally incorrect. No apology or excuse was given. <br> Such service delivery is definitely not acceptable and should not be tolerated by service providers as it feels that they are doing you a favour by reacting to a query which is under guarantee.<br>