AK
Anthony K
1 reviews | Active since Nov 2012
18 Dec 2019, 16:19
Great service and assistance from this business
Contacted Pool solutions for advice and product info, they were very willing to help and provide advice. They also put me into contact with s****ed pool renovators. The whole experience was good, wished I had used them first!
Cannot comment on the colourfast nature of teh charcoal epoxy just yet, will have to give it some time.
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Replies (3)
Pool Solutions Epoxy Coatings's replyOfficial
18 Dec 2019, 16:49Good day Anthony
Thank you for your valued feedback and 5 star rating on our service. We are confident the product will also live up to expectations under well maintained water balance. Feel free to contact us at any time should you need any assistance.
Best
Philip
Thank you for your valued feedback and 5 star rating on our service. We are confident the product will also live up to expectations under well maintained water balance. Feel free to contact us at any time should you need any assistance.
Best
Philip
Pool Solutions Epoxy Coatings's reply18 Dec 2019, 16:49
Official
Good day Anthony
Thank you for your valued feedback and 5 star rating on our service. We are confident the product will also live up to expectations under well maintained water balance. Feel free to contact us at any time should you need any assistance.
Best
Philip
Thank you for your valued feedback and 5 star rating on our service. We are confident the product will also live up to expectations under well maintained water balance. Feel free to contact us at any time should you need any assistance.
Best
Philip
AK
Anthony K's updateReviewer Update
12 Feb 2020, 20:04Unfortunately there are patches that are losing their colour already. The patches that are losing their colour are clearly in the shape of the paint roller marks, so only the last coat in certain places is losing its colour. I am no expert but I think the last batch of epoxy was not mixed in the correct ratios and that's why there are patches losing colour in the shape of roller marks. The sides of the pool are still a dark grey. I see that the last tin of epoxy was only partly used, so the painter mixed the 2 components by eye probably - this is my guess. Very frustrating as this is only 3 months old. The painter's name was "Given" - a member of Brian's team recommended by Pool solutions. Very dissapointed!
AK
Anthony K's update12 Feb 2020, 20:04
Reviewer Update
Unfortunately there are patches that are losing their colour already. The patches that are losing their colour are clearly in the shape of the paint roller marks, so only the last coat in certain places is losing its colour. I am no expert but I think the last batch of epoxy was not mixed in the correct ratios and that's why there are patches losing colour in the shape of roller marks. The sides of the pool are still a dark grey. I see that the last tin of epoxy was only partly used, so the painter mixed the 2 components by eye probably - this is my guess. Very frustrating as this is only 3 months old. The painter's name was "Given" - a member of Brian's team recommended by Pool solutions. Very dissapointed!
Pool Solutions Epoxy Coatings's replyOfficial
12 Feb 2020, 21:06 Anthony, thank you for your feedback. We will discuss this issue with Brian and help you to get this resolved ASAP. Please email me at *** with your contact details/Invoice number so we can trace the transaction or past communications.
Pool Solutions Epoxy Coatings's reply12 Feb 2020, 21:06
Official
Anthony, thank you for your feedback. We will discuss this issue with Brian and help you to get this resolved ASAP. Please email me at *** with your contact details/Invoice number so we can trace the transaction or past communications.