Refunded without any penalties.

I am so impressed pool-solutions and the service of this company. i bought the paint solution and had my contractor prepare the swimming pool but in the process we discovered that the cement came through on various places and it was brittle. I called them and asked advice and to make a long story short, the paint will not work as the cement that is brittle will make the paint not bind correctly.

The company then without asking any penalty told me to return the product and fully refunded me.

I am so impressed with this!