Don't use them

I first contacted them regarding my creepy that was not working and an expected leak in our suction line. They arrived 3 hours late, confirmed that there was a leak, gave chemicals for the pool, and "fixed the creepy". When I arrived home the creepy was still giving the same issues as before however I did not complain as I thought it would be rectified when the leak was rectified. I received a quote for fixing the suction line of R6k - I agreed that could do the work. Again they arrived late only 1 guy to do the work - we had to leave the pool 2 days and then only switch on the pump which we did - it seemed the propblem had resolved re the leak however the creepy was still not working in addition the paving where they repaired the pipes collapsed and our weir lid was jammed in and cold not be removed in additoon that used one of our garden tools and took it with them needless to say I asked them to return to look at the issues. Again they arrived late proceeded to tell me that the creepy was old and that's why it was giving issues - I told them it was 3 months old so not the cause they looked at the creepy removed a stone and said it was fixed then proceeded to tell me the pool sand was dirty and that's the reason why the creepy was not working properly - this despite them originally telling my mom when they first visited that the sand was perfect? they then proceed to advise I change the sand which costs R1.5k they fixed the weir lid. A few days later we turned on the pump and saw a huge leak in the collapsed paving - I took photos sent them to the company and asked for a refund to which I was advised they would not refund me because they did not have the opportunity to look at the damage. Reluctantly because honestly I did not want these people back at my house I said his team could come on the weekend to look - they did not pitch. I told the guy from the business we arranged again his team would come on the weekend - again did not pitch. The conclusion would not recommend really poor service did not fix any of the things I paid for in fact made them worse and then refused to refund or come out and look at the issue.