I WANT MY REFUND FOR SERVICES NOT RENDERED!!!!!!!!

I was doing enquiries with the admin team (which is useless by the way) to enrol my daughter for swimming. They sent me a link to pay and I did so. Only after I paid and when I wanted to make a booking for her lessons, I was told that the pool is not conducive for swimming. I find this strange because my daughter attends the school where the lessons are held and they make use of the pool 3 out of 5 days. I’ve been trying for the last 2 weeks to get a refund. My daughter hasn’t even met a coach. Nothing was started, why can’t I get my money back to put her in a swimming school where she will actually benefit. You people are a bunch of ****** and I will stop at nothing to expose you! I am now being ignored by your admin team completely and you are sitting with my money and not rendering a service. That’s appalling!