LA
Lizaan A
1 reviews | Active since Apr 2020
21 Aug 2023, 17:32
They They debited my account after I have cancelled my order
This company debited from my bank account after I have sent numerous email to cancel my order and no one is replying to my messages and emails when I asked to get a refund, Nupay informed me to contact Polygon Techonogies CC as they are the company debiting on my account and I have made phone calls to cancel, I have sent emails to *** but he is not responding, please refund the money you took from my account.
Helpful (0)
Replies (3)0
Replies (3)
Polygon Technologies CC's replyOfficial
22 Aug 2023, 10:07I would love to look into this for you. Can you please send me your order number ?
Polygon Technologies CC's reply22 Aug 2023, 10:07
Official
I would love to look into this for you. Can you please send me your order number ?
LA
Lizaan A's updateReviewer Update
22 Aug 2023, 10:36Good day,
Order number: ***
Order number: ***
LA
Lizaan A's update22 Aug 2023, 10:36
Reviewer Update
Good day,
Order number: ***
Order number: ***
Polygon Technologies CC's replyOfficial
22 Aug 2023, 18:38I have an update for you. Firstly, the company you are dealing with is not Polygon Technologies but Manic marketing, a separate company. These two companies were linked before but have been operating as separate entities for a long time now. Apparently old order forms were being used by the sales people. However, I have looked into your order. Your order was cancelled as requested, but it comes with a cancellation fee, to which you have agreed when you signed the order form. After cancellation, the installment went through to cover the cancellation fee. This was apparently discussed with you on the phone. I trust the matter is now resolved. If the installment goes off again, please make contact with Manic marketing to resolve.
Polygon Technologies CC's reply22 Aug 2023, 18:38
Official
I have an update for you. Firstly, the company you are dealing with is not Polygon Technologies but Manic marketing, a separate company. These two companies were linked before but have been operating as separate entities for a long time now. Apparently old order forms were being used by the sales people. However, I have looked into your order. Your order was cancelled as requested, but it comes with a cancellation fee, to which you have agreed when you signed the order form. After cancellation, the installment went through to cover the cancellation fee. This was apparently discussed with you on the phone. I trust the matter is now resolved. If the installment goes off again, please make contact with Manic marketing to resolve.