ZERO Customer Service and After Sales Service

I have been waiting for Poly Pools to repair my pool since I made payment for this service on the 23rd January this year. I was told this job could be done and I was to make payment before they arrive to do it.

5 months later, I am still waiting! When I enquire about when their team will arrive to do the work, my WhatsApps go unanswered. When I phone, I am told numerous excuses from rain to vehicles broken down.

Their customer service and after-sales service is non-existent. They are quick to take your money but provide zero service thereafter.

Today, on the 8th May, I am told they actually do not do repairs to their own poly liner installed swimming pools! DO NOT USE THIS COMPANY.