No enough food

on the 25 September I booked at Polokwane Royal Hotel for two nights which include breakfast. As I checked in on Friday to room 31 for weekend. On Saturday morning there was a huge noise on the passage which it was unbearable to anyone sleeping woken up went prepared myself went to their Dinning hall it was around 8:30 am was told the was no enough food then was told to wait. After 30minutes they then gave us cold food which was around 09:00 am ordered two fried eggs took to almost another 15 minute to start my breakfast the floor was dirty food all over the place no table was clean the place was just barbarian. Couldn't eat on such a place as to my food cold. I had to go out to Mug n Bean to get myself and spouse breakfast which we had to eat some thing. while I have already paid breakfast at the hotel, same thing happened on Sunday morning. Then went to Wimpy to get a decent food had to pay another fee which I didn't budget for as my booking included with breakfast. Went back to the Hotel laid my complain with the reception lady named Michelle promised she will escalate to the manager in charge even today no one called me. is this what happens in Limpopo Tourism and hospitality