Very very very bad service

<p>I complained about polmed on several occasions even the Management don't take it serious so how many other customers is there suffering they only reply that they are working on our complaints, when sending emails you get a read response but two month later nothing is sorted, I am blacklisted due to Polmed Tshidziwani assisted me but still nothing is sorted so why do we pay if they don't know how to solve our problems. SAPS should take all its staff of Polmed and move to Discovery or GEMS where clients actually do get professional assistance. Now I will be asked to resend or forward all outstanding bills and yet they have computers with all our information on it. I had to physically go in to register my daughter when she was born as the horrible customer care couldn't help and the number is forever engaged with customer service agents having attitudes when you get through to them after waiting Hundreds of rands on airtime. They knew my daughter was born and in ICU so promises was made about no limit for my baby while in hospital yet the doctors was not paid, ex ray's still outstanding and even lancet bills, there is a tone of bills still not paid but I was told that all will be sorted by the very same medical aid we trust with our money. My daughter is almost o e year old and bills for last year is still not paid. POLMED WILL HAVE TO CLEAR MY NAME FROM ITC. As police officers we allready have enough stress and yet Polmed still add to it. Now I can't buy a car. My I'd number is ********** 155085. I don't understand why we have to fight with polmed as they always use to emphasise on medical ***** how serious they take it but yet simple things become issues. I just had about enough now.</p>