********* PRINCIPLES BY POLMED

In October/November 2022 Polmed sent an email to increase Aquarium (Lower plan) option to the same amount as Marine which is a higher plan. I inquired whether they are discontinuing the lower plan, they mentioned they are not and the benefit remains the same irregardless of the contribution increase. Therefore based on this information i had to change the plan since it was not making any financial sense and the fact that they were not discontinuing the lower plan it was clear that they are just ****** and just want our hard earned money.

In January 2023 they sent another message that the board is not in agreement with the change and they must go back and review the prices and at that time we are only allowed to change options in December only. In January they double charged based on the change of plan. On 17 February 2023 they sent another email that they have reviewed the price and only 9% increase will be effective in April 2023 on the Aquarium plan meaning that now the lowe plan is as reasonable compared to Marine and the board has approved.

I wrote to polmed on 18 February 2023 and request them to change my plan back to Aquarium since my decision was taken based on the information they communicated to me in October/ November. This is clear that Polmend implemented price hikes prior approval by the based and forced members to change the plan to the higher one without giving us any option.

I am awaiting response by Polmed on my request.

Polmed must at this point be fair and allow members to choose option based on the latest communication. They cannot chop and change as they please while not allowing us to do so. Our decisions are informed purely by information that they communicate to us.

Thank you, i request that you please look at this matter and POLMED's ********* principles.

Furthermore, further communications were received regarding this decision taken by the board to go back and review the contribution bands for Aquarium of which on 17 February 2023 i received a message regarding the final decision taken to increase aquarium option by 9% which overrides the November communication that indicated that the Aquarium and Marine contribution will be the same hence the decision i took to change to marine as it did not make financial sense to remain on Aquarium while i will be contributing the same amount as Marine option.

In conclusion, my decision to change to the Marine option was influenced by the change that was made in November as stated above. Therefore I would like to retract back to the Aquarium option taking into account the current outcome or decision on the Aquarium contribution.