Shocking and confused.

<p>I am a known and registered diabetic on the Polmed systems. Today I queried via Polmed chat as to how do I get a new sugar testing machine as the one I have is old and the battery doesn't last a month. I was told by a service consult that I must get 3 quotes and a motivation letter from my doctor and submit to Polmed. So for a machine that costs R400, Polmed is willing to spend on a consult to a doctor for a motivation letter. I am yet to find out if anyone has been cured from diabetes becAuse this can be the only reason why I would need a motivation letter. Polmed also pays for my strips but I still need a motivation letter. Polmed pays for my insulin but I still need a motivation letter. </p> <p> </p> <p>This is becoming a joke, I must now go and get 3 quotes and then they will tell me whether I can get a machine to test my sugar and then also which one I can buy and from where. Does Polmed understand that you are spending more money by asking for a motivation letter when you have a registered diabetic on your system and you also pay for everything diabetic related to me. So why the motivation? </p>