JR
Johan R

1 reviews | Active since Dec 2010

20 May 2021, 12:29

**** service

Here's the facts. Today I went to the pharmacy for my medication just to find out that I am suspended for R64, which, appearantly Polmed had to pay on my behalf. I'm a member since 1992 and have never been mistreated like this. I feel so humiliated. Never got a call, nothing. What if one of my dependents ended up in hospital for serious stuff? Polmed, go f#ck yourself! Wish I had an opportunity to pick my own medical aid. Thank you for the humiliation.

0
Replies (4)
JR
Johan R's update20 May 2021, 12:51
Reviewer Update
I apolgise for causing you to go almost bankrupt for the R64 you had to pay on my behalf. Please call me in the future to save me from embarresment due to your inability to make calls, which appearantly you also cannot affort.
JR
Johan R's update20 May 2021, 12:52
Reviewer Update
I dare you to call me and tell me that I'm wrong
Polmed
Polmed's reply21 May 2021, 12:19
Official
Hello Johan Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team
Polmed
Polmed's reply21 May 2021, 14:14
Official
Hello Johan Thank you for submitting a comment to us through Hello Peter.  Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please your Polmed membership number. We apologise for any inconvenience caused to you. 
 
 Regards 
 Polmed Team