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Nontembiso N
1 reviews | Active since Apr 2023
26 Sept 2025, 07:26
Re instate on the medical aid because GEPF delayed to pay
I am writing for the pensioner His wife demised November 2024, and polmed said the dependants will remain on the medical aid once GEPF paid after 3 months GEPF did not paid and the medical aid lapse now payment received on the 23 September 2025 they want to pay the outstanding premiums and remain on the medical aid because spouse is on chronic treatment Member ***
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Replies (3)
Polmed's replyOfficial
26 Sept 2025, 07:44Hello Nontembiso Mboniswa,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply26 Sept 2025, 07:44
Official
Hello Nontembiso Mboniswa,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
NN
Nontembiso N's updateReviewer Update
26 Sept 2025, 10:48Thank you they contacted the pensioner already , your assistance is much appreciated
NN
Nontembiso N's update26 Sept 2025, 10:48
Reviewer Update
Thank you they contacted the pensioner already , your assistance is much appreciated
Polmed's replyOfficial
26 Sept 2025, 10:50 Hello Nontembiso Mboniswa,
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has now been resolved.
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
Polmed's reply26 Sept 2025, 10:50
Official
Hello Nontembiso Mboniswa,
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has now been resolved.
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
POLMED Team