MS
Maritza S

1 reviews | Active since Nov 2016

25 Nov 2016, 14:49

Poor Service

<p>Since Polmed switched service providers there has been many problems and today again I realised how poor their service is.</p> <p>I am a breastfeeding mother and fell ill this week, I went to the docter to prescribe me something that was safe for my baby while breastfeeding but Polmed does not pay those meds, they will pay for other meds that is not safe during breastfeeding but not the safe ones! How ridiculous is that?</p> <p>As a person that strugles with alergies a lot I want to prevent the same for my child and breastfeed to ensure better health for my baby but that is not supported by the medical aid... just as lactation consultants!</p> <p> </p> <p>Really disapointed in the support you get from your medical aid for breastfeeding moms!</p>

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Replies (1)
Polmed
Polmed's reply28 Nov 2016, 09:37
Official

Hello Maritza Swanepoel

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Polmed Team

Best regards,