AR
Anuscha R
1 reviews | Active since Jun 2020
21 Dec 2022, 08:42
Poor medical scheme!!!!!!!!
If I could give zero stars I could. I am UTTERLY disapppointed. We are waiting for authorisation to do a heart surgery but Polmed DOES NOT answer the lines before 9am in the morning, and there is NO emergency number. This is ridicilous!!!!!!!!!
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Replies (2)
Polmed's replyOfficial
21 Dec 2022, 09:06Hello ****cha Rheeder Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team Option that may be used when a query is taking long to resolve Hello …..
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team Option that may be used when a query is taking long to resolve Hello …..
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
Best regards,
Polmed's reply21 Dec 2022, 09:06
Official
Hello ****cha Rheeder Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team Option that may be used when a query is taking long to resolve Hello …..
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team Option that may be used when a query is taking long to resolve Hello …..
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative, we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
Best regards,
Polmed's replyOfficial
22 Dec 2022, 11:15Hello ****cha Rheeder Thank you for submitting a comment to us through Hello Peter. As per our investigation and email response, we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,
Polmed's reply22 Dec 2022, 11:15
Official
Hello ****cha Rheeder Thank you for submitting a comment to us through Hello Peter. As per our investigation and email response, we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,