RH
Rene H

1 reviews | Active since Mar 2020

26 Mar 2021, 07:08

Poor business practice

Polmed, Failure to inform me that my son will be terminated as a beneficiary because he is 21 years old. What if I wanted to keep him as a beneficiary? Poor business practice. #failmed

0
Replies (2)
Polmed
Polmed's reply29 Mar 2021, 09:46
Official
Hello Rene Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team
Polmed
Polmed's reply29 Mar 2021, 14:17
Official
Hello Rene Thank you for submitting a comment to us through Hello Peter.  As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.  We apologise for any inconvenience caused to you.  Regards  Polmed Team