SM
Shimane M

1 reviews | Active since Jun 2016

06 Oct 2020, 19:44

Polmed’s poor service

Polmed has lost direction, we contribute monthly but there’s no value for money. They can’t even pay for flue medication prescribed by the doctor. Maybe we are failed by the people representing us on the Polmed board or committee. With this medical aid scheme we are unable to get the best medication like before or maybe it’s because of this current administrator.

0
Replies (4)
Polmed
Polmed's reply07 Oct 2020, 10:31
Official
Hello Shimane M
Thank you for submitting a comment to us through Hello Peter.
 
This is to confirm that we have received your comment and that we are currently investigating this matter.
 
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team
Polmed
Polmed's reply07 Oct 2020, 12:20
Official
Hello Shimane M
Thank you for submitting a comment to us through Hello Peter. 
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. 
We apologise for any inconvenience caused to you. 
Regards Polmed Team
SM
Shimane M's update07 Oct 2020, 12:26
Reviewer Update
I’m still not satisfied with the so called interaction with Polmed representative. Polmed new administration is failing us we got sick at work, the next thing your medications could not be covered...Disgusting man
Polmed
Polmed's reply07 Oct 2020, 15:26
Official
Hello Shimane M
Thank you for submitting a comment to us through Hello Peter. 
Kindly note we are unable to reach you on the contact details provided on Hello Peter and we have sent you an email. Your query reference number is 071020Q6P5W3.
We apologise for any inconvenience caused to you. 

 Regards 

 Polmed Team