AG
Asheera G

1 reviews | Active since Nov 2015

14 Jun 2020, 17:38

POLMED WORST MEDICAL AID

During 2017 I was medically boarded by SAPS due an IOD with 27yrs8months service as a Police Officer. My Pension was delayed by my stations irregularities however all my paperwork iro Continuing membership was forwarded to Polmed timeously only to be informed that my membership was terminated due to Arrears.i contacted Polmed Admin and forwarded the necessary documents to pay of the Arrears but was Declined as they required the full payment.12 months later received a Bad debt write off!!.My Pension was utilised to secure a Home as i resided in State accommodation and was given 30 day Notice being fully aware i had no Income .i contacted the Polmed offices and was rudely informed tat I had 12 months to pay off but as I tried to explain I was denied a payment option it fell on deaf ears. Today 2.5 years later with a Spinal Injury and other injuries I am medically boarded w/o a medical aid. i have to purchase my Meds Cash. Polmed has no Care for the members who gave their All in Service.I tried several Heads at SAPS for assistance but was given none.i cannot afford an Private Medical Insurance due to exclusions with my Injuries on Duty and No compensation either also receiving half my salary/ Pension.There is no Transparency nor Care for Lives just a money making racket.Admins mess up people's lives and are not held accountable. To Saps and Polmed we are just a number.

0
Replies (5)
Polmed
Polmed's reply17 Jun 2020, 12:46
Official
Hello Asheera

Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team

Polmed
Polmed's reply17 Jun 2020, 16:02
Official
Hello Asheera

Thank you for submitting a comment to us through Hello Peter. 

Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the Polmed contact center on *** , and quote the reference number  170620Q1Z7XJ. Alternatively, email us your contact details on ***.

We apologise for any inconvenience caused to you. 

Regards 
Polmed Team

AG
Asheera G's update17 Jun 2020, 16:22
Reviewer Update
My Sincere Apology as my fine battery was flat..i tried to return the call but the no does not connect +***. my Polled Membership was *** Marine Plan date joined 1989-07-03....spoken briefly to Thandi.
Polmed
Polmed's reply18 Jun 2020, 13:42
Official
Hello Asheera
 
 Thank you for submitting a comment to us through Hello Peter. 
 
 As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
 
 We apologise for any inconvenience caused to you. 
 
 Regards 

Polmed Team

AG
Asheera G's update18 Jun 2020, 14:06
Reviewer Update
Noted Thanx