1 reviews | Active since Jul 2011
Polmed still hasnt refunded me. Memeber Number _***
<p>on 2017-01-5 I paid the medical aid via internet banking sum of R257 and emailed prrof of payment. On 01 Feb 2017 an amount of R495 was debited from my account. I called Polmed to find out why. I was informed that I didnt pay my account in Jan 2016, which I went to the bank to get archives and I sent them proof of the account that was paid. I have been calling Polmed ever since so find out when will I get my refund, and its excess after excess. Today Polmed called me to tell me that on Jan 2017 I didnt pay for the medical aid. Please assist: Attached refernces nmbers ref 090317q60zjr, ref; 030417q734s1, ***, ***</p>
Hello Neo
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Hello Neo
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Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Neo
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Neo
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Neo
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Neo
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team