CK
Charnet K
1 reviews | Active since Feb 2018
29 May 2019, 00:23
Polmed removed Most Netcare hospitals off list
My dad was in bad pain this evening He went to Netcare Linmed and they turned him away because polmed no longer has them on their hospital list
My dad chocked in October 2018 and most hospitals had no surgeons on standby late at night and we had to rush to the Netcare Union I see Netcare Union is no longer on their list
Linmed is closest to us and this is now an inconvenience Please help us get Linmed back into the list It's for the safety of polmeds clients
OH and we didn't even recieve a notice to say it no longer has polmed or other Netcare hospitals on the list Unacceptable and heartbreaking
Where do we go in emergency?? Please help us with this
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Replies (2)
Polmed's replyOfficial
29 May 2019, 08:54Hello Charnet Korff,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply29 May 2019, 08:54
Official
Hello Charnet Korff,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
31 May 2019, 10:39Hello Charnet Korff
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply31 May 2019, 10:39
Official
Hello Charnet Korff
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team