Polmed refuses to pay
Polmed refusing to pay for my doctor consultation. I have been using the Doctor for quite sometime. On the 1st October 2022. I visited the Doctor. Polmed refused to pay informing me that the Doctor is not on their network but they have been paying all the time without any problems.
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Replies (2)
Polmed's replyOfficial
07 Oct 2022, 15:39Hello Katleho L Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply07 Oct 2022, 15:39
Official
Hello Katleho L Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
12 Oct 2022, 16:19Hello Katleho L Thank you for submitting a comment to us through Hello Peter. As per the interaction via email on the 07/10/2022; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply12 Oct 2022, 16:19
Official
Hello Katleho L Thank you for submitting a comment to us through Hello Peter. As per the interaction via email on the 07/10/2022; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team