MM
Miranda M
1 reviews | Active since Jul 2012
26 Oct 2022, 12:23
Polmed refuse to register my Son for membership continuation
Polmed refuse to register my Son for membership continuation -Medical aid number *** I have been begging for my Son to be reregistered for continuation and yes I have submitted all the documents, the last response was that "widows does not qualify to register dependents on the late member 's medical aid ". I am talking about my son who was on Medicaid aid all along, today after I complete the same forms sent by Polmed and attach all required documents I am told this.Do I have to now go and wake my husband? I am very saddened because at this point my son was removed because of age,and yes he is still a student depending on me!!
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Polmed's replyOfficial
27 Oct 2022, 12:01Hello Miranda Moeng Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply27 Oct 2022, 12:01
Official
Hello Miranda Moeng Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
27 Oct 2022, 14:15Hello Miranda Moeng Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply27 Oct 2022, 14:15
Official
Hello Miranda Moeng Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team