1 reviews | Active since Mar 2014
Polmed Pathetic
<p>Got sms from Polmed for that our Debit order of R4200 was rejected althoug our installment only R1200/month. Phone asked why. Said they will get back to us. We want to pay months installment, they say no, wait. Did not get back to us. Week later, got sms stating medical benefits been suspended. Phoned again. After few phone calls, received statement stating we skipped few montsh payment. We send them proof of payment of those installments, and also pay that last month up to date. They said to get back to us. No one came back to us. Now we sit without medical aid. Send three mails to ask whats going on, got ref numbers but they dont get back to us.</p>
Hello Karin
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Karin
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Karen
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Karen
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Karin
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Karin
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team