BK
Busisiwe K

1 reviews | Active since Oct 2020

02 Jul 2021, 15:51

#Polmed must fall.

I'm ashamed to say that I'm indebted by polmed after they didn't pay for my claim that was approved prior to the procedure. I'm not happy with Polmed because when I do a follow up they ask for the same documents over and over again and now I have to pay the hospital. I think its time the government service invite other medical aid schemes of our choices.

0
Replies (2)
Polmed
Polmed's reply02 Jul 2021, 16:16
Official
Hello Busisiwe Koata Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team

Best regards,

Polmed
Polmed's reply06 Jul 2021, 14:20
Official
Hello Busisiwe Koata
 
 Thank you for submitting a comment to us through Hello Peter. 
 
 As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
 
 We apologise for any inconvenience caused to you. 
 
 Regards 
 Polmed Team

Best regards,