1 reviews | Active since Oct 2013
Polmed Medical Aid is robbing its users.
MY son is on Schedule 6 Chronic medication. This means that he need to get a new prescription every month. I can not get a 6 month prescription. I phone the doctor to renew this prescription and then go and pick up the prescription BUT Once every 6 months I have to take my son to the doctor to be re examined.
MY Problem is this: With Polmed I only get 24 GP visits a Year. Now everytime I phone the doctor to get a prescription renewed Polmed charges it as a GP Visit and not only as a prescription. The doctor does not charge me a GP visit BUT only for the prescription SO WHy is the medical aid charging me a Site Visit?
This is ********.
I know about many polmed users complaining about the same thing.
Hello Rudi Olivier
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Rudi Olivier
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Rudi Olivier
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Rudi Olivier
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team