Pmb account unpaid.Please assist
Dependent was admitted to hospital for knee replacement, but after operation had problems breathing.Specialist phys was contacted and diagnosed COPD(J44.9).Specialist charged more than scheme rate and account was not paid in full.Can someone please assist to have account reviewed as this dep was diagnosed with a pmb condition and had to be treated immediately.Membership no ********** 7317 Date of admission 23/11/2017 and Dr Pr no ********** .See attached account
Hello Marcel Victor
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This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Marcel Victor
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Marcel Victor
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Marcel Victor
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team