SS
Simone S
1 reviews | Active since Sept 2019
16 Feb 2022, 11:14
PATHETIC SERVICE
My mother in law and her husband got divorce and she needs a membership confirmation letter from polmed, but is refusing to assist her, because they only do it with the main member, but the medical aid with polmed is not even active anymore, as he could not afford to pay the monthly medical aid. She needs to get a medical aid as she is on Chronic medication, but Momentum is requesting a letter of membership confirmation. NO SERVICE IT IS PATHETIC
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Replies (2)
Polmed's replyOfficial
16 Feb 2022, 13:26Hello Simone Schoonbee
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply16 Feb 2022, 13:26
Official
Hello Simone Schoonbee
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
23 Feb 2022, 12:18Hello Simone Schoonbee
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply23 Feb 2022, 12:18
Official
Hello Simone Schoonbee
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team