Pathetic service
<p>I pensioner 2015 from the SAPS and had to pay my own medical aid premiums it was being debited until they stated that they are unable to get the funds and we opted to pay manually,I paid every month via standard bank and all was well until I went to clicks to get my diabetes prescription on 27/02/17 and was told I have not been paying and I owe R7800 I collected the slips that I had kept as proof and submitted it to them on 28/02/17 and was told they are not clear enough I am in desperate need of my medication as I am diabetic ,I haven't had my injections because of this </p>
Hello Zamuxolo
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Hello Zamuxolo
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Zamuxolo
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Zamuxolo
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Hello Zamuxolo
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Hello Zamuxolo
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team