1 reviews | Active since Apr 2016

28 Sept 2021, 10:01

NON PAYMENT

I APP**** FOR AN EX GRATIA AS I HAD TO DO A MRI SCAN.IT WAS APPROVED(REF 140921QSJTX8).AUTH NO ***2.THE ACCOUNT WAS NOW REJECTED.I HAVE EMAILED BUT HAS NOT YET HAD A RESPONSE.CAN SOMEONE PLEASE ASSIST.MEMBERSHIP NO ***7

0
Replies (3)
Polmed
Polmed's reply28 Sept 2021, 11:41
Official
Hello Marcel V Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team
's update28 Sept 2021, 12:49
Reviewer Update
Thank you for sorting out this problem
Polmed
Polmed's reply28 Sept 2021, 15:34
Official
Hello Marcel V Thank you for submitting a comment to us through Hello Peter.  As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.  We apologise for any inconvenience caused to you.  Regards  Polmed Team