PP
Philip P

1 reviews | Active since Apr 2025

31 Jul 2025, 16:49

My wife had a operation and polmed dous not pay for some of the more than half because it is not affiliated with polmed

My wife had a operation and polmed dous not pay for some of the more than half because it is not affiliated with polmed. And nou they don't want to pay for a brace that she got in hospital that she must wear after the Operation.this doctor that helped her was the only one that was willing to assist her because she was in a lot of pain for two years and 6 months.

0
Replies (2)
Polmed
Polmed's reply01 Aug 2025, 08:06
Official
Hello Philip,
 
Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards 

POLMED Team 
Polmed
Polmed's reply04 Aug 2025, 15:53
Official
Hello Philip,
 
Thank you for submitting a comment to us through Hello Peter. 
 
As per the interaction with our representative, we hereby confirm that this matter has now been resolved.
 
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. 
 
We apologise for any inconvenience caused to you. 
 
Regards 
 
POLMED Team