MB
Madoda B
1 reviews | Active since Nov 2016
15 Jul 2024, 10:53
MONEY MAKING SCHEME AS DIRECTED BY POLMED.
I have visited the Dr who is not a nominated GP but closer to my residence and also I don't have to pay for the dependants to visit the Dr. I was told that there is a 30% co-paymemt that I need to pay not unless I nominate and register the Dr on the network which that was done but still a co payment was due. I really don't understand what is needed to be done now if I pay monthly to Polmed and I have to pay to service provider also.
Helpful (0)
Replies (5)0
Replies (5)
Polmed's replyOfficial
15 Jul 2024, 12:22Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply15 Jul 2024, 12:22
Official
Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's replyOfficial
15 Jul 2024, 14:21Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Polmed's reply15 Jul 2024, 14:21
Official
Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
MB
Madoda B's updateReviewer Update
03 Aug 2024, 18:01I am writing this message because I have received the statement as advised that the co-payment was and I have communicated with the Dr but the statement shows a shortfall of R70.30 as stated by the Dr so I really don't know why I am given wrong information by the consultant that called.
Unfortunately I am the one in need of the services of a Dr I paid it but with question that if Polmed give false impression on small amount how much more if I am in a very critical situation . I am not happy at all.
Unfortunately I am the one in need of the services of a Dr I paid it but with question that if Polmed give false impression on small amount how much more if I am in a very critical situation . I am not happy at all.
MB
Madoda B's update03 Aug 2024, 18:01
Reviewer Update
I am writing this message because I have received the statement as advised that the co-payment was and I have communicated with the Dr but the statement shows a shortfall of R70.30 as stated by the Dr so I really don't know why I am given wrong information by the consultant that called.
Unfortunately I am the one in need of the services of a Dr I paid it but with question that if Polmed give false impression on small amount how much more if I am in a very critical situation . I am not happy at all.
Unfortunately I am the one in need of the services of a Dr I paid it but with question that if Polmed give false impression on small amount how much more if I am in a very critical situation . I am not happy at all.
Polmed's replyOfficial
05 Aug 2024, 08:44Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply05 Aug 2024, 08:44
Official
Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's replyOfficial
06 Aug 2024, 08:35Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Polmed's reply06 Aug 2024, 08:35
Official
Hello Mododa Bidla, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team