AZ
Andile Z
1 reviews | Active since Feb 2025
12 Feb 2025, 13:25
*********** Medical aid!
Well my fiance phoned them before going to trauma to confirm with them that he still had funds in December 2024 and they said yes. He was sick and couldn't check on his own he was having a shortage of breathing and went on to the hospital now come Jan 2025! They say he must pay 2000 he didnt had funds the time he went to the hospital in Dec! Why is that because he did phoned you Guys? Why lie that he have funds only for you to say after a month that he didn't have funds? Im solo disappointed in you Polmed and weren't paying that!. Period!
Helpful (0)
Replies (2)0
Replies (2)
Polmed's replyOfficial
12 Feb 2025, 13:43 Hello Andile Zungu, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply12 Feb 2025, 13:43
Official
Hello Andile Zungu, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's replyOfficial
17 Feb 2025, 09:14 Hello Andile Zungu, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Polmed's reply17 Feb 2025, 09:14
Official
Hello Andile Zungu, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team