NN
Ntomboxolo N
1 reviews | Active since Oct 2018
07 Feb 2022, 09:16
M
At the beginning of December I registered my daughter who is studying at varsity at POLMED as she was already unsubscribed. I was under the impression that the premiums will be far less the same when re-registeted only to find that out...it was way too much than expected. So I was told the registration was successful without benefits ..offwhich I expected a list of benefits with premiums so that I can decide if its ok or not..and only to find out that the premium for her was 3 times the 3 members...so these 3100s were already deducted twice in my salary and I was told that they are not refundable even if I went to query the uncertain situation...please advise
Helpful (0)
Replies (3)0
Replies (3)
Polmed's replyOfficial
07 Feb 2022, 12:43Hello Ntomboxolo Nqunqeka Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply07 Feb 2022, 12:43
Official
Hello Ntomboxolo Nqunqeka Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
07 Feb 2022, 15:33Hello… Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply07 Feb 2022, 15:33
Official
Hello… Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's replyOfficial
07 Feb 2022, 15:33Hello Ntomboxolo N Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply07 Feb 2022, 15:33
Official
Hello Ntomboxolo N Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team