KS
Kimberley S

1 reviews | Active since Jun 2014

21 Jul 2021, 22:34

Intervene pls

This medical.aid never ceases to amaze me when it comes to lousy service delivery. We are paying so much yet getting support from you guys is like looking for a needle in a haystack. How beautiful is that?? We were told to get multivitamins from pharmacy direct whose services are just as bad. Why should clients constantly struggle to get things done

0
Replies (2)
Polmed
Polmed's reply22 Jul 2021, 11:38
Official
Hello Kimberley Stone Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team
Polmed
Polmed's reply22 Jul 2021, 13:39
Official
Hello Kimberley Stone Thank you for submitting a comment to us through Hello Peter.  As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.  We apologise for any inconvenience caused to you.  Regards  Polmed Team