pM
porcia M
1 reviews | Active since Nov 2015
16 Aug 2019, 09:12
*********** medical aid
Yet again polmed is failing to do their job, i made a payment on the 4th of june till today the 16th of August no one can alocate the payment. Ive emailed proof of payment made calls but no help. I guess polmed will be happy should one of my parents die as a result of them suspending the medical aid due to their *********** staff. My mother is due for an operation on the 20th of August to our surprise polmed cant seem to lift the suspension of the medical aid even with the payment and proof of the funds which were paid TWO months ago!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Polmed's replyOfficial
16 Aug 2019, 09:36Hello Portia M
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply16 Aug 2019, 09:36
Official
Hello Portia M
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
16 Aug 2019, 09:48Hello Portia M
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' membership number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' membership number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply16 Aug 2019, 09:48
Official
Hello Portia M
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' membership number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter. In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' membership number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
pM
porcia M's updateReviewer Update
16 Aug 2019, 10:47Polmed is claiming to have called, its the second time having posted a review that this medical aid is laing about having tried to call me. Let it be known that Polmed is a failing medical aid that cant even try to show amends. The lies of it all unbelievable
pM
porcia M's update16 Aug 2019, 10:47
Reviewer Update
Polmed is claiming to have called, its the second time having posted a review that this medical aid is laing about having tried to call me. Let it be known that Polmed is a failing medical aid that cant even try to show amends. The lies of it all unbelievable
Polmed's replyOfficial
16 Aug 2019, 12:39Hello Porcia M
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter ***). In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' medical aid number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter ***). In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' medical aid number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply16 Aug 2019, 12:39
Official
Hello Porcia M
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter ***). In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' medical aid number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
Kindly note we are unable to reach you on the contact details provided on Hello Peter ***). In order for us to resolve your query, please contact the Polmed contact center on ***, and quote the reference number 160819QKZBZG. Alternatively, email us your parents' medical aid number on ***
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's replyOfficial
16 Aug 2019, 15:26Hello Porcia M
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply16 Aug 2019, 15:26
Official
Hello Porcia M
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Polmed Team