II
Ivan I
1 reviews | Active since Jun 2024
29 Jun 2025, 11:39
Good morning I was a saps member for 23 years in 2023bi went into financial trouble and could not pay my polmed premium so it was stop
Good morning I was a saps member for 23 years in 2023bi went into financial trouble and could not pay my polmed premium so it was stop.when I got back on my feed they refused me to rejion polmed I was board from saps due to medical reasons ptsd 6 back operations 7 neck operations I need medication on a daily basis. I am willing and can afford the monthly payments but polmed refused to reinstated my medical aid membership pleas help me Ivan Schoeman Contact nr ***
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Replies (2)
Polmed's replyOfficial
30 Jun 2025, 08:15Hello Ivan Schoeman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's reply30 Jun 2025, 08:15
Official
Hello Ivan Schoeman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Polmed's replyOfficial
01 Jul 2025, 08:48Hello Ivan Schoeman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment, and our representative tried to contact you, however, was unsuccessful.
We responded to your complaint via email; we hereby confirm that this matter has now been resolved.
We responded to your complaint via email; we hereby confirm that this matter has now been resolved.
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
POLMED Team
Polmed's reply01 Jul 2025, 08:48
Official
Hello Ivan Schoeman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment, and our representative tried to contact you, however, was unsuccessful.
We responded to your complaint via email; we hereby confirm that this matter has now been resolved.
We responded to your complaint via email; we hereby confirm that this matter has now been resolved.
POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
POLMED Team