1 reviews | Active since Dec 2010

30 Mar 2017, 10:54

Failed to manage prostate cancer

<p>Dear Polmed Mescheme</p> <p> </p> <p>I patient needing prostate cancer surgery has had his surgery cancelled since I have phone you multiple times today (30/3/2017) to motivate for the surgery but your medical advisors have not pitched up for work (you call centre ladies have told me that the phone just rings and rings).</p> <p> </p> <p>So, can the medical aid ombudsman please haul the directors in and ask to explain!</p> <p> </p> <p>Regards</p> <p>Dr</p>

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Replies (1)
Polmed
Polmed's reply31 Mar 2017, 11:48
Official

Hello Kenny

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Polmed Team