DB
DOPLAS B
1 reviews | Active since Nov 2015
16 May 2019, 19:18
DISSAPPOINTMENT ON POLMED MEDICAL AID SCHEME
I am very much dissappointed by Polmes medical aid as I have been paying Marine option which is the regarded as higher plan but had to pay one of the Dr who treated my son when he was admitted. Polmed is now playing hide and seek in reimbursing what I paid as Polmed short paid the treating Dr. I am just told they did not see that payment was not done.
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Replies (3)
Polmed's replyOfficial
22 May 2019, 13:29Hello Madoda
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply22 May 2019, 13:29
Official
Hello Madoda
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
24 May 2019, 10:00Hello Madoda
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards Polmed Team
Polmed's reply24 May 2019, 10:00
Official
Hello Madoda
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has now been resolved.
Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards Polmed Team
DB
DOPLAS B's updateReviewer Update
31 May 2019, 14:19Thank you very much ultimately I have been assisted and now even got my reimbur*****t.
DB
DOPLAS B's update31 May 2019, 14:19
Reviewer Update
Thank you very much ultimately I have been assisted and now even got my reimbur*****t.