NN
Ncumisa N
1 reviews | Active since Aug 2024
31 Aug 2026, 09:18
Declined Authorisation Letter
Worst Medical aid.They don’t want to cover replacement of dental bridge.
Helpful (0)
Replies (3)0
Replies (3)
Polmed's replyOfficial
31 Aug 2026, 11:14 Hello Ncumisa Ngcuka, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Best regards,
Polmed's reply31 Aug 2026, 11:14
Official
Hello Ncumisa Ngcuka, Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
POLMED Team
Best regards,
Polmed's replyOfficial
03 Sept 2026, 16:56 Hello Ncumisa Ngcuka, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,
Polmed's reply03 Sept 2026, 16:56
Official
Hello Ncumisa Ngcuka, Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards POLMED Team
Best regards,
NN
Ncumisa N's updateReviewer Update
03 Sept 2026, 19:08I received the response today.They are still declining to authorize. It’s so unfortunate for us SAPS employees because we don’t get to choose our medical aid the employer only subsidies Polmed. If I had a choice I would have left this medical aid a long time ago, they moved from better to worse. I would never recommend it to anyone. We will pay for the procedure privately while we pay the medical aid every month!
NN
Ncumisa N's update03 Sept 2026, 19:08
Reviewer Update
I received the response today.They are still declining to authorize. It’s so unfortunate for us SAPS employees because we don’t get to choose our medical aid the employer only subsidies Polmed. If I had a choice I would have left this medical aid a long time ago, they moved from better to worse. I would never recommend it to anyone. We will pay for the procedure privately while we pay the medical aid every month!