Claim for moon boot

<p>On Monday 2017-04-03 I was diagnosed with a stress fracture in my left foot and a moon boot as well as ni weight bearing was prescribed. Luckily I have crutches... Our nearest Orthopaedic Centres is 140km away. I emaild the prescript and all necessary froms. Well sad to say, polmed put a hold on the claim, I cannot get the boot. A hold was put on the claim - nobody knows why. I have to wait and waiting period is 7-14 days. The orthopaedic centre will not give me the boot, as it is an expensive item. I have to get a lift, pay out of pocket and claim back from polmed, whikst they have a hold on the claim. Not knowing whether I will be paid due to the hold which nobody knows why. If I didn't have crutches what was I supposed to do - jump around like a bunny? Pain doesn't get better - Well done Polmed!!!!! </p>