CW
Christa W

1 reviews | Active since Oct 2016

11 Feb 2025, 07:46

Can somebody urgently assist

My sister in law had a stroke in Dec. After unsuccessful rehab she has been sent home Friday without any assistance from Polmed

My brother handed in the documents for a nursing assistant amongst other requests as she is paralized on her right side.

Polmed keeps ons saying they busy with the case.

YET CURRENTLY my 87 year old mother who is very fragile helps my brother to take care of het. They stay in Thabazimbi.

Polmed how can you drag a case out like this with just an attitude of tomorrow is another day.

If my mother gets hurt in this process we will take action

We highly upset.

My sister in law is a plus-size and cannot use het arm or leg at all. Yet you drag this case out for weeks now

My mom paid for a portable toilet etc out of her pocket yo try and assist my brother

He cannot focus on his bussiness and made a loss the last 2 months as he needs to be with my sister in law 24/7

MEULMED rehabilitation hospital is very low score and various complaints was lodged about no help from the staff at all.

The rehabilitation centre itself iabsolutely pristine

Can somebody urgently assist

0
Replies (2)
Polmed
Polmed's reply11 Feb 2025, 08:51
Official
 Hello Christa Wasserman, Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards 
POLMED Team 
Polmed
Polmed's reply12 Feb 2025, 13:55
Official
Hello Christa Wasserman, Thank you for submitting a comment to us through Hello Peter.  As per the interaction with our representative, we hereby confirm that this matter has now been resolved. POLMED strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.  We apologise for any inconvenience caused to you.  Regards  POLMED Team