CP
Chris P

1 reviews | Active since Feb 2011

21 Aug 2022, 18:16

brain dead staff

There is a battle of uselessness between Polmed and Patchcare that is going to result in me paying more than a R 1 000 because neither of the two companies believe in good client service.

The staff at Polmed suffers a stroke every time that they have to do their job and I think they are by now suffering from a tremendous staff shortage because of it.

In order to pay a Pathcare claim, Polmed requires a certain note. Instead of asking for the ****** thing, they are just refusing to pay the claim. For F-sakes people, pick up a ****** phone and phone them...explain what it is that you want and get it!!!!!

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Replies (1)
Polmed
Polmed's reply22 Aug 2022, 09:15
Official
Hello Chris Pretorius Thank you for submitting a comment to us through Hello Peter.
 
 This is to confirm that we have received your comment and that we are currently investigating this matter.
 
 Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
 Kind regards
 Polmed Team

Best regards,