PS
Pamela S
1 reviews | Active since Sept 2022
19 Sept 2022, 17:31
Bad treatment towards the clients
I gave birth through C-section that was not elective but I had to pay R10000 copayment. I've been up and down trying to get what they want. They asked me to send clinical notes to prove it was not elective. I went to hospital paid R320 to get my file copies. Sent it to polmed till now I'm not getting any help instead they require more things. Their service is very bad
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Replies (2)
Polmed's replyOfficial
20 Sept 2022, 13:45Hello Pamela Seeqela Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply20 Sept 2022, 13:45
Official
Hello Pamela Seeqela Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
06 Oct 2022, 11:22Hello Pamela Seeqela Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply06 Oct 2022, 11:22
Official
Hello Pamela Seeqela Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team