DB
DOPLAS B
1 reviews | Active since Nov 2015
07 May 2021, 07:40
BAD CLIENT SERVICE BY POLMED
I dont understand how Polmed consultants at time do things. I reported a suspicion of medical aid funds abuse and was told that the matter has been reversed and to my surprise it was not and was then told via email that I need to send an affidavit. I did say that I did not go buy medication from the pharmacy named Afromed Pharmacy. After I didnt get assistance from Polmed I looked fot the tel no of that pharmacy but to no success. I even reported that I request investigation but until no one says anything this shows poor management of clients funds.
Helpful (0)
Replies (3)0
Replies (3)
Polmed's replyOfficial
07 May 2021, 09:51 Hello Dopla Uta Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's reply07 May 2021, 09:51
Official
Hello Dopla Uta Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Polmed Team
Polmed's replyOfficial
10 May 2021, 14:59 Hello Dopla Uta
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's reply10 May 2021, 14:59
Official
Hello Dopla Uta
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.
We apologise for any inconvenience caused to you.
Regards
Polmed Team
Polmed's replyOfficial
31 May 2021, 14:36Hello Dopla Uta Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team
Polmed's reply31 May 2021, 14:36
Official
Hello Dopla Uta Thank you for submitting a comment to us through Hello Peter. As per the interaction with our representative; we hereby confirm that this matter has now been resolved. Polmed strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Polmed Team